COVID-19 Updates

Updated May 31, 2021

Vision Truck Group continues to monitor and react to the ongoing COVID-19 situation and adjust our business practices to ensure a safe environment for our customers and staff alike. We continue to serve an industry that is essential to the supply and support of products to all Canadians.

As of April 8, all locations we will be open for curbside pick-up or delivery. Our Service Departments continue to operate on our digital platform.

For the safety of our customers and staff and in adherence to Government of Ontario regulations, we have implemented the following business changes:

Parts

Our parts departments are ready to serve you Monday to Friday: 7:00 AM - 2:00 AM & Saturday: 7:00 AM - 4:00 PM. All orders will be available for curbside pick-up or delivery, (Free parts delivery to our local customers on charge or prepaid type parts orders (No C.O.D. deliveries).

Please contact your local parts department for any of your needs during this time by calling 1-833-468-6884,
24/7 Online Orders Volvo: https://www.selectpartstore.com/Generic/login.php ,
24/7 Online Orders Mack: https://macktrucks.selectpartstore.com/Mack/login.php ,or
By filling in a form on our website: https://www.visiontruckgroup.com/parts/#orderpartsonline
Please view our ongoing parts promotions on our website.

Service

Our service departments are ready to serve you. Please call 1-833-468-6884 and connect with the appropriate Service Department when the vehicle arrives at the Vision Truck Group location. Upon arrival and check-in, our staff will communicate with you to gather all the necessary information to begin the service event and provide you specific instructions. We have invested in multiple electronic systems and devices over the past several years which allows us to eliminate the need for physical contact during the service event. We have implemented enhanced vehicle disinfection procedures to ensure that your vehicles are sanitized before and after to the best of our ability.

Sales

Our sales departments are ready to serve you, but we encourage the continuation of social distancing outside of the office. Our Sales Staff will be more than welcome to discuss any of your inquiries via phone, email, text, etc. Please contact your local dealership by calling 1-833-468-6884, and we will connect you to a sales rep. You can also reach out to us via our website contact pages for Volvo and Mack.