Vision Truck Group is searching for an experienced Parts Manager with drive and determination to support the day-to-day management and leadership skills required to oversee the Parts Department at our Heavy Truck Dealership in London, Ontario.

The successful candidate will be someone who has previous experience as a Parts Manager, is professional in their approach, dependable, self-motivated, and is able to work in a team.

We offer an attractive compensation package including extended health and dental benefits, a company pension plan, and a great working environment where hard work and loyalty are rewarded.

Job Duties:

  • Manage the day-to-day operations of the Parts Department.
  • Provide customer estimates for front counter and shop counter.
  • Helps with the hiring process, trains, motivates, counsels, and monitors the performance of all parts department staff.
  • Develop and implement short, medium and long-term goals, which will ensure that the company achieves its commitment to on time delivery and customer satisfaction.
  • Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts and the do-it-yourself public.
  • Monitors and adjusts inventory to minimize obsolescence.
  • Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 90 percent of all orders.
  • Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
  • Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
  • Track the performance of department, direct reports, and staff.
  • Holds weekly department meetings.
  • Monitors parts department employees' payroll records and submits weekly.
  • Coordinates a prompt, efficient and timely flow of paperwork.
  • Participate as a member of the management team reporting to the Director of Parts Operations.
  • Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction. Accordingly handles customer complaints immediately and according to the dealership's guidelines.
  • Other duties as assigned.


Health & Safety:

  • Good knowledge of and follow all safety policies, rules, regulations as required by the company and legislation.
  • Ensure compliance with all safety policies, rules, and regulations by all employees under his supervision as required by the company and legislation.
  • Ensure all PPE is worn at all times and the use of any optional additional PPE is encouraged.
  • Respond to any workplace hazards identified by the JHSC.
  • Investigate incidents that result in vehicle damage.
  • Insure correct handling and storage of all products.
  • Maintain a company issued H&S Policy Manual for reference when needed.
  • Respond to and correct unsafe behaviours.


Qualifications, Skills and Experience

  • Minimum of 5 years’ experience in a Heavy Equipment industry or similar industry. At least 3 of those years must have been spent in a supervisory position.
  • Personal Attributes – action-oriented, quick thinking, strategic thinker, adapts quickly to change, high level of flexibility, interfaces well with executives and good interpersonal skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, such as “markup” and “margin”.
  • Ability to interpret a variety of instructions furnished in written, oral, email form.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.


Job Type: Full-time, Continuous

Hours Of Work: Monday to Friday, 8am - 5pm

Salary: Starting at $70,000 per year, depending on experience.

We offer Private Office, Paid Vacation, Paid Holidays, Annual Performance Bonus, Annual Loyalty Bonus, Expense Account, Travel Reimbursement, Company iPhone, Company Uniform including layers and Jacket (job role specific), Safety Footwear Allowance, RRSP and Pension including a Sunlife Financial Advisor, Comprehensive Health, Drug and Dental Coverage, and a number of other Perks and Supplier discount and purchase programs including Esso, Bell, Ford and other Dealer groups, Mark’s Work Warehouse.

If you are a responsible, self-motivated team player, please apply.


Qualified applicants are invited to submit their resume in confidence to:

Human Resources, Head Office


Fax: 519-621-2356